The Indore Development Authority (IDA) has been upgrading itself technologically to provide better services to the people by helping them to access property records and other data. The Indore Development Authority has spent around Rs 50 lakh in the last few years on digitizing its records. The IDA engineer and in-charge of the Computer Department, Anil Chugh said that IDA's drive is in line with the goal of Digital India.

Anil Chugh added that ‘there are many departments in the Indore Development Authority which deal with customers directly and those departments are getting digitalized. It has provided a lot of data on its website where a person can choose their service and can get all the information and facilities at one click.

Since recruitments in government department through VYAPAM has been terminated for the past seven years, IDA computer department does not  have technology (IT) professionals who can operate the website properly because of which IDA has outsourced the work to Oswal Computer and Consultant private limited. Chugh said that in the last few years the IDA has spent almost Rs 50 lakh including this year's budget of Rs 10 lakh in digitalising its departments. If the budget remains the same, it will require some more years for IDA to get completely digitalised. He added that, IDA has recently updated the lease system online for the leasers with facility of online payment of lease instalments. Online forms for people to buy IDA property are also available.

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