You must have read and heard many times about the lateness of the employees in the bank. Apart from this, it must have happened to you many times that you have reached the bank from the necessary work and the bank employee will ask to come after lunch, or moreover, when you reach at the said time, the employee will not be found in the seat. Yes, simply put, if the bank employee takes a walk from here to there for your work, then if you do not bother in such a situation, then you can complain about it and take action against the responsible.

It is said that the customers have got some rights related to the banking service, due to which they are not able to take advantage of it due to lack of knowledge. Yes, and in the bank, customers get many rights that are usually not known to the customers. It is important for the bank to behave properly with the customers. At the same time, customers have the right to report their complaints directly to the Reserve Bank (RBI) if the employee does not behave properly. Apart from this, if any such case comes up with you, then you can complain to the Banking Ombudsman and find a solution to your problem. In fact, many rights have been given to the bank customers, but due to a lack of knowledge about them, they sit quietly in the face of the insatiability of the employees.

At the same time, if a bank employee is late in doing your work, then you can complain to the bank manager or nodal officer of that bank. Not only this, but apart from this, almost every bank has a grievance redressal forum to deal with the grievances of the customers. Through which you can resolve your complaint. Along with this, you can take the grievance redressal number of the bank for the complaint of the employee of whichever bank you are a customer of. Yes and apart from this, the toll-free number of the bank can tell the problem. Some banks also offer the facility to file online complaints. Apart from this, talking about the leading bank of the country, the customers of the State Bank of India (SBI) can complain to the employee of any branch on the toll-free number 1800-425-3800/1-800-11-22-11.

Simultaneously, the customers of Punjab National Bank (PNB) can contact the customer care number of the bank or the Appellate Authority and its information can be easily found on the PNB website. Apart from this, if you want to file a complaint with the Banking Ombudsman regarding the negligence of the employee of the bank, you can send your complaint by calling or through online mode. Yes and to register your complaint, you can log in to the website https://cms.rbi.org.in and go to File A Complaint. Or you can also register your problem by sending mail to crpc@rbi.org.in. The toll-free number for redressal of complaints of customers of the bank is 14448, customers can also make complaints by calling on it.

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